Agents experiencing tunnel connection errors
Incident Report for ngrok
Resolved
This incident has been resolved.
Posted Jul 17, 2024 - 19:18 UTC
Update
We are continuing to monitor for any further issues.
Posted Jul 17, 2024 - 17:38 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2024 - 16:31 UTC
Investigating
Agents are experiencing tunnel connection errors (3200) for a subset of users. We are investigating this issue.
Posted Jul 17, 2024 - 14:32 UTC
This incident affected: Agent Connectivity (Region - AP, Region - AU, Region - EU, Region - IN, Region - JP, Region - SA, Region - US, Region - us-cal-1).