All Systems Operational
Dashboard (https://dashboard.ngrok.com) Operational
90 days ago
100.0 % uptime
Today
API (https://api.ngrok.com) Operational
90 days ago
100.0 % uptime
Today
Agent Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Region - AP Operational
90 days ago
100.0 % uptime
Today
Region - AU Operational
90 days ago
100.0 % uptime
Today
Region - EU Operational
90 days ago
100.0 % uptime
Today
Region - IN Operational
90 days ago
100.0 % uptime
Today
Region - JP Operational
90 days ago
100.0 % uptime
Today
Region - SA Operational
90 days ago
100.0 % uptime
Today
Region - US Operational
90 days ago
100.0 % uptime
Today
Region - us-cal-1 Operational
90 days ago
100.0 % uptime
Today
Endpoint Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Region - AP Operational
90 days ago
100.0 % uptime
Today
Region - AU Operational
90 days ago
100.0 % uptime
Today
Region - EU Operational
90 days ago
100.0 % uptime
Today
Region - IN Operational
90 days ago
100.0 % uptime
Today
Region - JP Operational
90 days ago
100.0 % uptime
Today
Region - SA Operational
90 days ago
100.0 % uptime
Today
Region - US Operational
90 days ago
100.0 % uptime
Today
Region - us-cal-1 Operational
90 days ago
100.0 % uptime
Today
ngrok Agent and Libraries ? Operational
90 days ago
100.0 % uptime
Today
Events ? Operational
90 days ago
100.0 % uptime
Today
ngrok.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Resolved - This incident has been resolved.
Jul 17, 19:18 UTC
Update - We are continuing to monitor for any further issues.
Jul 17, 17:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 16:31 UTC
Investigating - Agents are experiencing tunnel connection errors (3200) for a subset of users. We are investigating this issue.
Jul 17, 14:32 UTC
Resolved - This incident has been resolved.
Jul 17, 14:08 UTC
Monitoring - We have identified and remediated the core issue impacting our billing system. All accounts impacted have the correct subscription plan enabled on their account, and will receive an email today. Thank you for your patience.
Jul 16, 16:32 UTC
Identified - We have identified impacted accounts that were improperly suspended by our billing system not recognizing invoices as paid.

We have worked to ensure that accounts are no longer suspended, and are working to reinstate their paid subscriptions, where applicable.

If your paid subscription is missing, we will work to add it again. In the meantime, you can resubscribe with the following steps:

1. Log in to your ngrok account
2. Click on “Billing”on the bottom left
3. Resubscribe to your original plan

Thank you for your patience.

Jul 13, 18:21 UTC
Investigating - We are currently investigating this issue.
Jul 13, 16:18 UTC
Jul 16, 2024
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.