Resolved -
All regions have fully recovered.
Aug 5, 22:42 UTC
Update -
We are continuing to work on a fix for this issue.
Aug 5, 22:42 UTC
Identified -
Only the SA region remains with a partial outage, affecting some new tunnel starts. Recovery is expected shortly.
Aug 5, 22:26 UTC
Update -
We are continuing to investigate the issue and have partially restored service in most regions.
Aug 5, 22:11 UTC
Update -
Regions are starting to recover for tunnel starts. We're seeing a recovery of our internal systems and metrics. `sa` may remain degraded for longer than other regions.
And to reiterate: this only impacts new agent connections.
Aug 5, 22:05 UTC
Update -
`jp` is currently operational and not impacted by this incident. We're continuing to investigate the other regions.
Aug 5, 21:56 UTC
Update -
We are continuing to investigate this issue.
Aug 5, 21:54 UTC
Investigating -
An issue affecting the ability to start some new tunnels has been identified and resolution is in progress.
Aug 5, 21:53 UTC