Some connections to our edge are not tunneling properly

Incident Report for ngrok

Resolved

This incident has been resolved.

Posted Aug 11, 2022 - 17:18 UTC

Update

The issue has been resolved and service functionality has been stable since the previous update.

Posted Aug 11, 2022 - 17:17 UTC

Monitoring

The issue has been resolved. We are monitoring for any remaining issues at this time.

Posted Aug 11, 2022 - 17:08 UTC

Investigating

We are currently investigating an issue in jp where some connections to our edge are not tunneling to agents.

Posted Aug 11, 2022 - 16:54 UTC

This incident affected: Edge (Region - JP).