SSO session validation errors on dashboard.ngrok.com

Incident Report for ngrok

Resolved

This incident has been resolved.
Posted Sep 17, 2026 - 20:37 UTC

Monitoring

We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.
Posted Sep 17, 2026 - 15:36 UTC

Investigating

Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.
Posted Sep 17, 2026 - 15:10 UTC
This incident affected: Dashboard (https://dashboard.ngrok.com).