Partial tunnel outage

Incident Report for ngrok

Resolved

This incident has been resolved.

Posted Jan 19, 2023 - 21:52 UTC

Identified

An issue has been identified as a cause and we are working to mitigate it going forward. We do not believe our services to be impacted at this time.

Posted Jan 19, 2023 - 21:35 UTC

Update

We are continuing to investigate and mitigate an issue that led to unexpected termination of our agent servers. Further impact to ngrok appears limited at this time.

Posted Jan 19, 2023 - 21:20 UTC

Investigating

We're currently investigating impact and mitigations for an outage affecting existing agent tunnels.

Posted Jan 19, 2023 - 21:05 UTC

This incident affected: Agent Connectivity (Region - AP, Region - AU, Region - EU, Region - IN, Region - JP, Region - SA, Region - US).